Corporate Priorities
Being Customer-oriented

  • Be familiar with all products and services offered while determining and responding to customer needs in the best possible way.
  • Make customer satisfaction the ultimate element of the business.
  • Serve all customers in the most genial way possible.
  • Answering all customer needs in the right way, at the right time and at the most adequate quality.
  • Keep customers fully informed; explain the reasons of unanswered demands that are not possible or proper to be realized, in a way that suits the corporate culture.
  • Create ideas to eliminate problems with permanent solutions to attain long-term customer satisfaction and monitor the following implementations.

Team Work

  • Work cooperatively within the unit/store and with the other units/stores to achieve the goals of the organization.
  • Recognize individual and group responsibilities and perform them within the planned period to reach the goals and priorities of the team.
  • Share the experience and know-how within the team and with other teams and offer information accessibility.
  • Understand the requirement of support between all employees; work in cooperation depending upon collaboration and trust-based relationships with each other to reach the goal of continuous customer satisfaction.
  • Help create a synergy among the Group members by building harmony between members with different cultural backgrounds and characteristics.

Quality Consciousness

  • Determine the factors that might have both positive and negative effects on work quality and reach the defined quality levels at work.
  • Carry out individual responsibilities in a way that best fits the Group’s quality standards.
  • Strive to continuously improve individual tasks and generate helpful suggestions.
  • Ensure that the job is completed properly before delivery (to the customer, team member, or manager).

Communication-oriented

  • Use clear and courteous discourse during verbal and written communication. Properly use of body language during verbal communication and grammar rules during written communication.
  • Ability to communicate among members of the team at different levels without discrimination and with respect.
  • Communicate through clear and easily understandable statements and effective listening.
  • Define the method of communication based on the situation, subject, and the attitude and manners of the second party.
  • Ability to make calm, professional assessments (without personalization and with objective analysis) during a discussion where opposition exists.
  • Create a healthy feedback mechanism; constructively criticize with care and respect.
  • In correspondence, prepare the documents following the grammar rules and transmit them after the necessary approvals.

Solution and Result-oriented

  • Achieve results with dynamism, motivation, and determination by using all knowledge, experience, and ability to tackle the problems that might occur.
  • Create alternative solutions by using initiative to overcome the challenges. Utilize the most suitable alternative after analyzing all possible solutions.
  • Complete tasks promptly.
  • Determine the causes of frequently occurring problems and find and apply permanent solutions to prevent their repetition

Milestone

VIPUL WAS NOT FABRICATED IN A DAY
ROOTED TO CULTURE, INSPIRED BY NATURE, CRAFTED WITH PRECISION AND “MADE IN INDIA”

These parameters made Vipul achieve scores of Milestones. Vipul emanates class and expresses sophistication seeking compliments galore. It has been gracing the girls with its fascinating innovation, for five decades.